Rules

PUBLIC OFFER

I. Agreement on the terms of implementation of LLC "Big Lemon" coupons, providing the right to discounts.

This User Agreement (hereinafter - the Agreement) is addressed to individuals registered on the resources of LLC "Big Lemon", namely, the website https://biglemon.am and the mobile application "biglemon.am", hereinafter referred to as the "User", and is an official and public offer of the person representing goods/services/works, hereinafter referred to as the "Seller".

LLC "Big Lemon", hereinafter referred to as the "Representative", offers Users paid services, services and services on the Internet, as well as software and other software products (hereinafter - the Platform), acting on behalf of and at the expense of the Seller with the aim of attracting Users to conclude deals to purchase Seller's Coupons/Certificates (hereinafter - the Seller's goods/services/works or Services and/or Products).

The User and the Seller have concluded this Agreement on the following:

TERMS AND DEFINITIONS:

Public Offer - this offer to purchase the Seller's goods/services/works, published by the Representative on the Site and addressed to Users.

Promotion - an event held by the Seller aimed at implementing the Seller's goods/services/works to Users of Discounts purchased from the Representative on the terms stipulated in this Public Offer. The User is deemed to have actually participated in the Promotion if he/she has purchased goods/services/works from the Seller within the framework of the Public Offer upon presenting the Coupon/Certificate. The terms of the Promotion are specified on the Site and are an integral part (Appendix) of this Agreement.

Discount - a Coupon/Certificate purchased by the User on the Representative's website, having a digital code (or other code, such as a barcode, QR code), allowing to unambiguously identify the User and giving the right to purchase goods/services/works from the Seller on the terms of the Promotion during its validity period.

Promotion Period - the period of time during which the Representative provides Users with the opportunity to purchase Coupons/Certificates.

Validity period of the Coupon/Certificate - the period of time during which the Seller is obliged to provide goods/services/works to Users presenting the Coupon/Certificate on the terms of the Agreement in accordance with the terms of the Promotion. The validity period of the Coupon/Certificate is specified on the Site.

Site - https://biglemon.am.

MAIN PROVISIONS:

1. The text of this Agreement is a public offer. Acceptance of the offer is the receipt or payment of the ordered goods/services/works at prices in accordance with the terms specified in the Conditions of the Promotion. Acceptance is the response of the person to whom the offer is addressed, regarding its acceptance. The acceptance must be complete and unconditional. By taking actions to accept this public contract-offer, the User confirms their legal capacity and legal right to enter into contractual relations with the Seller. The complete and unconditional agreement to conclude the Agreement (hereinafter referred to as the Acceptance) is the registration on the Site, and/or the payment provided for in clause 6 of the Agreement, and/or the availability of a Discount.

2. Acceptance of the Agreement means that the User agrees with all the provisions of this offer, and is equivalent to concluding the Agreement and all its annexes. In connection with the above, carefully read the text of this Agreement and its Appendices (Terms of the Promotion). If you do not agree with any provision of this Agreement, the Representative offers you to refuse to accept the offer.

3. The subject matter, terms and duration of this Agreement are established in the corresponding Appendix to it (Terms of the Promotion). Appendices are an integral part of this Agreement. All the conditions contained in the Appendices to this Agreement are the conditions of the Agreement.

4. Appendices to this Agreement are posted on the Web Pages in the section(s) "Terms of the Promotion",

5. The representative's authority is limited to placing the terms and conditions of the transaction on the Site on behalf of the Seller, providing Coupons/Certificates to the User, and receiving funds from the User on behalf of and for the benefit of the Seller. Rights and obligations under this transaction arise directly between the User and the Seller. All claims regarding the subject matter and terms of the transaction shall be made to the Seller. The representative shall not be liable for the Seller's performance of the transaction.

6 When providing the Platform to the User for transactions between the Seller and the User, the representative has the right to charge the User a fee for using the Platform.

7. The representative has the right to award gift bonuses to Users, which can be used (in full or in part) on the representative's resources without the right to receive compensation in monetary terms, as well as for returns, restorations after the expiry of the expiration period, which cannot exceed 1 year.

8. The Representative has the right to credit cash bonuses to Users, which can be used (fully or partially) on the Representative's resources without the right to receive compensation in monetary terms or to be refunded or reinstated after a lapse of 5 years from the date of crediting.

9. To ensure the safety of Users, refunds requested by Users will only be made to the external accounts from which the money was received. Exceptions are cases when money was deposited (a purchase was made on the Site) through terminal systems, in which case refunds requested by Users can be made to a bank card, provided that it can be duly identified with the User's data, and refunds can be made in cash. When refunding money, the Representative has the right to withhold compensation for expenses related to payment systems.

10. After 4 months from the expiration date of coupons, Users are not entitled to request a refund of the received funds.

ACQUIRING AND USING COUPON/CERTIFICATE:

11. After reviewing the terms of the promotion and the text of this Agreement, the User transfers the amount indicated in the relevant Appendix to the Agreement to the Representative's account by the means specified on the Website. The transfer of funds can be made by non-cash payment.

12. By purchasing Coupons/Certificates on the Representative's website, the User enters into a transaction with the Seller, and accordingly, the Representative accepts funds for the Coupons/Certificates on behalf of and for the benefit of the Seller.

13. The User has the right to demand a refund from the Seller of the funds paid for the Coupons/Certificates, in cases and within the time frames allowed by the current legislation of the Republic of Armenia. In this case, the Representative undertakes to notify the Seller of the demand for a refund and, upon the Seller's secured authorization (if any), to make such a refund within 7 (seven) working days from the receipt of the Seller's authorization. If there is no authorization from the Seller to make a refund, the User will settle the issue of the refund directly with the Seller.

14. The User may transfer funds to the Representative's account by the means specified on the Representative's website for their deposit to their personal account. The Representative undertakes to credit the specified funds upon the User's request towards the payment for subsequent official offers of the Seller. No interest is accrued on the specified funds.

15. The refund of funds credited to the User's personal account (which were not used to pay for the Seller's Coupons/Certificates) may be made upon the User's request within 7 (seven) working days from the receipt of the User's request, unless otherwise stated on the website.

16. The procedure for exchanging information between the Seller and the User is determined and communicated to the User on the website.

REGISTRATION ON THE WEBSITE, CONFIDENTIALITY AND PROTECTION OF PERSONAL INFORMATION:

17. To view the Deals and purchase Coupons/Certificates, the User must register on the website.

18. In accordance with the legislation of the Republic of Armenia on personal data protection, the legal entity of the Representative has the right to collect, process, store, use, transmit (disseminate, provide access), and destroy (collectively referred to as "Processing") any information of the User, including: surname, name, patronymic, date and place of birth, address, marital status, education, profession, and any other information (hereinafter referred to as "Personal data"), directly or indirectly related to the User and other persons associated with the User and their employees, which becomes available to the legal entity of the Representative at any time during the period of contractual relations between the Representative and the User.

19. The Representative undertakes to ensure compliance with the requirements of the current legislation of the Republic of Armenia in the field of personal data protection in the Processing of the User's Personal data. The Representative undertakes to take all possible legal, technical and organizational measures aimed at protecting the User's Personal data from unlawful or accidental actions in relation to such Personal data, including access to them, their destruction, alteration, blocking, copying, provision and distribution.

20. The Representative and its affiliated legal entities are entitled to provide, to the extent necessary for the purposes specified in the Offer, the User's Personal data to its affiliated entities, counterparties, and other third parties, including state authorities authorized to request Personal data in accordance with the legislation of the Republic of Armenia.

21. Processing of User's Personal Data by the Representative will be carried out exclusively for the purposes of providing services under the Offer, making decisions, or taking other actions related to cooperation with the User.

22. The User's written consent to the Processing of their Personal Data for the purposes specified in the Offer is considered obtained at the moment of the User's acceptance of the Offer.

23. The consent to the Processing of the User's Personal Data in accordance with the Offer is valid for 10 (ten) years from the date of its acceptance.

24. The User has the right to withdraw their consent to the Processing of their Personal Data at any time, except in cases provided for by the legislation of the Republic of Armenia, by providing written notice to the Representative at their legal address. The Representative must cease Processing the User's Personal Data and destroy it within 30 (thirty) working days from the date of receiving such notice. Upon request of the User, the Representative shall provide a written confirmation of the destruction of the User's Personal Data.

25. If applicable, when transferring Personal Data to the Representative, the User guarantees that they have obtained consent, in the appropriate form, from their employees, counterparties, and other persons associated with the User, or their employees, for such transfer of Personal Data.

26. The Representative uses the information, including:

• to determine the winner in promotions held by the Representative;

• to conduct analysis and measurement of User acquisition in the mobile application, as well as their behavior within the application, and so on.

27. The representative undertakes not to disclose the information received from the User. It is not considered a violation if the Representative provides information to agents and third parties who act on behalf of the Representative to fulfill obligations to the User. It is not considered a violation to disclose information in accordance with reasonable and applicable legal requirements. The Representative is entitled to use "cookies" technology. "Cookies" do not contain confidential information and are not transmitted to third parties. The Representative receives information about the visitor's IP address to the Site. This information is not used to establish the User's identity, except in cases of fraudulent actions by the User.

28. The User is responsible for the accuracy of the personal data transmitted to the Representative.

29. By performing actions to connect the bank card binding service, the User confirms their consent to the storage of information by third parties, assumes full independent responsibility for the use of the bank card binding service, all risks associated with possible use by third parties of the login, password, answer to a security question, card number, automatic authorization, including when forwarding a message received by email and other information.

30. The User agrees to the recording of telephone conversations by the Representative for the purpose of improving the quality of service and confirming the User's oral statements.

31. The User is responsible for the unauthorized receipt of a password and access to the User's personal account by third parties and ensures the confidentiality of access data to the personal account. The User is responsible for all actions and consequences of using the User's personal account, including cases of unauthorized access, as well as voluntary transfer of access data to the User's personal account to third parties. All actions within or using the User's personal account are considered to be made by the User themselves. The User is solely responsible for the safety of their data when changing the phone number providing access to the User's personal account.

32. The User is obliged to immediately notify the Representative of any case of unauthorized access to the User's personal account and/or any violation/suspicions of confidentiality violation. For security purposes, the User is required to independently perform a secure logout at the end of each session in the personal account. The Representative is not responsible for any possible data loss and any other consequences.

INFORMATION MESSAGES:

33. By registering on the Site, the User agrees to receive updated information, information messages with the latest news, new offers, special offers, and sales announcements, as well as information about news and offers from the Representative's partners via SMS and email.

34. The User can choose the parameters of the mailing list or opt-out of it.

OTHER CONDITIONS:

35. The Representative has the right to unilaterally change the terms of this Agreement at any time without prior coordination with the Users, ensuring the publication of the changed conditions on the Site. The Representative is not responsible for possible risks and conditions of safe use of the product (work, service), as well as for network attacks or hacking of the Site (including, but not limited to), malfunctions in the operation of the Site caused by technical reasons. The User is responsible for the use of the Discount by third parties from the moment the Discount is displayed in the User's personal account. The Representative's liability is limited from the moment the Discount is displayed in the User's personal account.

36. This paragraph outlines the obligation of the seller to inform the user about the possible risks and conditions for the safe use of the product, work, or service. Additionally, if special rules need to be followed for safe use, storage, transportation, or disposal, the seller must provide them in the documentation accompanying the product, work, or service, on consumer packaging, labels, or in other ways appropriate for specific types of products, works, or services. This is to ensure that the user is aware of any potential risks associated with the product, work, or service and can use it safely.

37. This clause states that both parties are released from their obligations under the agreement during the occurrence of force majeure, which refers to extraordinary and irresistible circumstances that prevent the fulfillment of obligations by the parties. Examples of force majeure events include natural disasters, nuclear explosions, wars, civil unrest, epidemics, weather conditions, terrorist acts, strikes, seizures, confiscations, nationalizations, etc. In such cases, the parties are not liable for any damages or losses caused by the non-performance or improper performance of their obligations. The clause also notes that no proof or confirmation is required for well-known events.

38. According to this Offer, any disputes and disagreements arising from legal relationships must be resolved through negotiations. In case it is impossible to resolve the disputes during the negotiations, such disputes must be referred to the court of the Republic of Armenia, the city of Yerevan, with mandatory compliance with the claim procedure. The response time for the claim is 10 (ten) calendar days.

39. The images and texts published on the Biglemon.am website are protected by copyright. Any use of materials is possible only with the written permission of "Big Lemon" LLC.

40. This version of the Agreement is current and supersedes all previous ones.

41. The User has the right to apply to the Representative or the court for the protection of their violated rights and legitimate interests.

42. In case of any questions, the User can contact the Representative at the following address: RA, Yerevan, Ekmalyan street, 6, Business Palace Business Center, 2nd floor, office 14 (biglemon.am office). Phone: 010-505-506. Email: info@biglemon.am.